Privacy Policy

1. INTRODUCTION

This Privacy Policy describes how Peepri (operated by RV Digital, "we", "us", or "our") collects, uses, shares, and protects your personal data through our website https://peepri.com/ (the "Platform").

By visiting this Platform or providing your information, you expressly agree to be bound by the terms of this Privacy Policy and the Terms of Use. This Platform is intended for users within India, and your data will primarily be stored and processed in India in accordance with Indian laws.

2. COLLECTION OF INFORMATION

We collect personal data when you use our Platform, register an account, or interact with us. This includes:

Identity & Contact: Name, date of birth, shipping/billing address, telephone number, and email ID.
Sensitive Data: With your consent, we may collect bank account details, credit/debit card information, or biometric information (such as facial features for specific Platform features) in accordance with applicable law.
Transaction Data: Information related to your purchases and history on the Platform.
Technical Data: IP address, device type, browser information, and navigation behavior (tracked via cookies).

3. USAGE OF YOUR DATA

We use your personal data to:

Fulfill Orders: Handle payments, arrange shipping, and manage returns/refunds.
Enhance Experience: Resolve disputes, troubleshoot problems, and customize your user interface.
Marketing: Inform you about offers and updates (you may opt-out at any time).
Security: Detect and protect against error, fraud, and other criminal activity.

4. SHARING AND DISCLOSURE

We may share your data with:

Internal Affiliates: To provide access to integrated services.
Third-Party Partners: Including Shopify (our e-commerce provider), payment processors (e.g., Cashfree), and logistics partners to deliver your products.
Legal Authorities: When required by law or to protect the rights, property, or safety of our users and the public.

5. SECURITY PRECAUTIONS

We adopt reasonable security practices and procedures to protect your data from unauthorized access, loss, or misuse. While we adhere to strict security guidelines, the transmission of information over the internet carries inherent risks, and we cannot guarantee 100% security for reasons beyond our control.

6. DATA RETENTION & DELETION

Retention: We retain your data only as long as required for the purpose it was collected or as required by law.
Deletion: You may delete your account via your profile settings. We may delay deletion in the event of pending shipments, claims, or grievances. Once deleted, you will lose access to all account information.

7. YOUR RIGHTS & CONSENT

Access & Rectification: You may update or correct your data directly through your account dashboard.
Withdrawal of Consent: You may withdraw your consent for data processing by writing to our Grievance Officer. Note that withdrawal is not retrospective and may limit your access to certain services.
Communication: By providing your info, you consent to being contacted via SMS, instant messaging (WhatsApp), calls, or email for the purposes specified herein.

8. COOKIES

We use cookies to improve your browsing experience and remember your preferences. You can manage cookie settings through your browser, though some features may be disabled as a result.

9. GRIEVANCE OFFICER & CONTACT

In accordance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are provided below:

Email: peepriclothings@gmail.com
Support Hours: Monday - Friday (09:00 - 18:00 IST)